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LISTENING
TEST
In
the
Listening
test
,
you
will
be
asked
to
demonstrate
how
well
you
understand
spoken
English
.
The
entire
Listening
test
will
last
approximately
45
minutes
.
There
are
four
parts
,
and
directions
are
given
for
each
part
.
You
must
mark
your
answers
on
the
separate
answer
sheet
.
Do
not
write
your
answers
in
your
test
book
.
PART
1
Directions
:
For
each
question
in
this
part
,
you
will
hear
four
statements
about
a
picture
in
your
test
book
.
When
you
hear
the
statements
,
you
must
select
the
one
statement
that
best
describes
what
you
see
in
the
picture
.
Then
find
the
number
of
the
question
on
your
answer
sheet
and
mark
your
answer
.
The
statements
will
not
be
printed
in
your
test
book
and
will
be
spoken
only
one
time
.
3
P
4
•
V u
.
,
A
'
/
i
;
/
V
i
w
,
1
’
-
•
'
mm
Statement
(
C
)
,
“
They
’
re
sitting
at
a
table
,
”
is
the
best
description
of
the
picture
,
so
you
should
select
answer
(
C
)
and
mark
it
on
your
answer
sheet
.
62
m
in
•
—
—
.
IBSS
9
2
.
GO
ON
TO
THE
NEXT
PAGE
TEST
4
63
cr
>
m
in
4
*
GO
ON
TO
THE
NEXT
PAGE
TEST
4
65
PART
2
Directions
:
You
will
hear
a
question
or
statement
and
three
responses
spoken
in
English
.
They
will
not
be
printed
in
your
test
book
and
will
be
spoken
only
one
time
.
Select
the
best
response
to
the
question
or
statement
and
mark
the
letter
(
A
)
,
(
B
)
,
or
(
C
)
on
your
answer
sheet
.
7
.
Mark
your
answer
on
your
answer
sheet
.
20
.
Mark
your
answer
on
your
answer
sheet
.
8
.
Mark
your
answer
on
your
answer
sheet
.
21
.
Mark
your
answer
on
your
answer
sheet
.
9
.
Mark
your
answer
on
your
answer
sheet
.
22
.
Mark
your
answer
on
your
answer
sheet
.
10
.
Mark
your
answer
on
your
answer
sheet
.
23
.
Mark
your
answer
on
your
answer
sheet
.
11
.
Mark
your
answer
on
your
answer
sheet
.
24
.
Mark
your
answer
on
your
answer
sheet
.
12
.
Mark
your
answer
on
your
answer
sheet
.
25
.
Mark
your
answer
on
your
answer
sheet
.
13
.
Mark
your
answer
on
your
answer
sheet
.
26
.
Mark
your
answer
on
your
answer
sheet
.
14
.
Mark
your
answer
on
your
answer
sheet
.
27
.
Mark
your
answer
on
your
answer
sheet
.
15
.
Mark
your
answer
on
your
answer
sheet
.
28
.
Mark
your
answer
on
your
answer
sheet
.
16
.
Mark
your
answer
on
your
answer
sheet
.
29
.
Mark
your
answer
on
your
answer
sheet
.
17
.
Mark
your
answer
on
your
answer
sheet
.
30
.
Mark
your
answer
on
your
answer
sheet
.
18
.
Mark
your
answer
on
your
answer
sheet
.
31
.
Mark
your
answer
on
your
answer
sheet
.
19
.
Mark
your
answer
on
your
answer
sheet
.
66
PARTS
Directions
:
You
will
hear
some
conversations
between
two
or
more
people
.
You
will
be
asked
to
answer
three
questions
about
what
the
speakers
say
in
each
conversation
.
Select
the
best
response
to
each
question
and
mark
the
letter
(
A
)
,
(
B
)
,
(
C
)
,
or
(
D
)
on
your
answer
sheet
.
The
conversations
will
not
be
printed
in
your
test
book
and
will
be
spoken
only
one
time
.
What
kind
of
event
is
taking
place
?
(
A
)
A
trade
show
(
B
)
A
job
fair
(
C
)
A
fund
-
raiser
(
D
)
A
grand
opening
What
is
the
woman
preparing
for
?
(
A
)
A
holiday
raffle
(
B
)
A
grand
opening
(
C
)
A
retirement
party
(
D
)
A
charity
event
38
.
32
.
m
H
According
to
the
man
,
what
did
a
client
request
?
(
A
)
Projection
equipment
(
B
)
Vegetarian
meals
(
C
)
Additional
parking
(
D
)
An
earlier
start
time
What
does
the
man
say
he
can
do
?
(
A
)
Rush
an
order
(
B
)
Apply
a
discount
(
C
)
Include
some
free
samples
(
D
)
Set
up
a
product
display
39
.
33
.
What
does
the
woman
ask
about
?
(
A
)
Payment
methods
(
B
)
Store
hours
(
C
)
Return
policies
(
D
)
Color
options
34
.
40
.
What
will
Fatima
do
next
?
(
A
)
Locate
some
keys
(
B
)
Process
a
payment
(
C
)
Make
a
phone
call
(
D
)
Check
some
seating
arrangements
What
most
likely
is
the
woman
’
s
profession
?
(
A
)
Sound
engineer
(
B
)
Travel
agent
(
C
)
Actor
(
D
)
Musician
35
.
Where
is
the
conversation
most
likely
taking
place
?
(
A
)
At
a
vegetable
farm
(
B
)
At
an
electronics
store
(
C
)
At
a
motorcycle
repair
shop
(
D
)
At
a
grocery
store
41
.
Why
is
the
man
calling
?
(
A
)
To
ask
the
woman
for
a
favor
(
B
)
To
offer
the
woman
a
job
(
C
)
To
purchase
some
tickets
(
D
)
To
recommend
a
colleague
36
.
What
does
the
woman
ask
the
man
to
do
?
(
A
)
Describe
a
phone
(
B
)
Show
a
receipt
(
C
)
Contact
a
manufacturer
(
D
)
Speak
to
a
mechanic
42
.
According
to
the
woman
,
what
might
cause
a
problem
?
(
A
)
A
billing
error
(
B
)
A
schedule
conflict
(
C
)
A
visa
requirement
(
D
)
A
mechanical
failure
37
.
What
information
does
the
woman
give
the
man
?
(
A
)
The
price
of
an
item
(
B
)
The
name
of
a
supervisor
(
C
)
The
location
of
a
product
(
D
)
The
size
of
an
order
43
.
GO
ON
TO
THE
NEXT
PAGE
TEST
4
67
44
.
What
field
do
the
speakers
most
likely
work
50
.
What
type
of
event
did
the
woman
attend
?
(
A
)
A
theater
performance
(
B
)
A
grand
opening
(
C
)
A
professional
conference
(
D
)
A
retirement
party
in
?
(
A
)
Accounting
(
B
)
Engineering
(
C
)
Education
(
D
)
Agriculture
51
.
What
does
the
woman
imply
when
she
says
,
“
That
’
ll
be
quite
challenging
”
?
(
A
)
She
wants
to
apply
for
a
new
position
.
(
B
)
She
does
not
think
she
can
meet
a
deadline
.
(
C
)
She
will
need
additional
funding
for
a
project
.
(
D
)
She
admires
a
colleague
’
s
plan
.
45
.
Why
does
the
man
say
,
“
It
won
’
t
take
that
long
”
?
(
A
)
To
request
the
woman
’
s
permission
(
B
)
To
convince
the
woman
to
meet
(
C
)
To
decline
an
invitation
(
D
)
To
express
surprise
about
a
decision
46
.
What
does
the
woman
say
she
will
do
after
work
?
(
A
)
Pack
for
a
business
trip
(
B
)
Go
to
a
dental
appointment
(
C
)
Pick
up
a
food
order
(
D
)
Attend
a
retirement
party
52
.
What
does
the
woman
say
she
will
do
now
?
(
A
)
Speak
with
her
assistant
(
B
)
out
her
resume
(
C
)
Order
some
food
(
D
)
Make
travel
arrangements
47
.
According
to
the
woman
,
what
do
the
results
of
a
survey
indicate
about
a
company
?
(
A
)
It
should
create
an
employee
award
.
(
B
)
It
should
provide
free
transportation
.
(
C
)
Its
employees
are
happy
with
a
training
program
.
(
D
)
Its
employees
are
concerned
about
the
environment
.
53
.
Why
is
the
man
calling
the
Springfield
Community
Center
?
(
A
)
He
is
looking
for
a
backpack
.
(
B
)
He
is
researching
a
historical
place
.
(
C
)
He
is
asking
about
a
meeting
space
.
(
D
)
He
is
interested
in
joining
a
club
.
54
.
What
does
the
woman
warn
the
man
about
?
(
A
)
A
busy
time
of
the
month
(
B
)
An
early
store
closing
(
C
)
The
cost
of
an
event
(
D
)
A
missing
document
What
does
the
man
say
he
did
recently
?
(
A
)
He
accepted
a
job
offer
.
(
B
)
He
read
an
article
.
(
C
)
He
downloaded
a
schedule
.
(
D
)
He
met
a
sales
goal
.
48
.
55
.
What
does
the
man
ask
about
using
?
(
A
)
A
library
(
B
)
A
message
board
(
C
)
A
mobile
phone
(
D
)
A
projector
What
does
the
woman
suggest
?
(
A
)
Hiring
a
consultant
(
B
)
Changing
a
venue
(
C
)
Modifying
a
production
process
(
D
)
Recruiting
volunteers
49
.
68
56
.
Who
most
likely
is
the
woman
?
(
A
)
A
cafeteria
manager
(
B
)
A
hotel
receptionist
(
C
)
A
laboratory
technician
(
D
)
An
interior
designer
Capacity
Model
1
Country
1
-
2
Classic
Premier
3
-
4
Deluxe
5
57
.
Why
will
the
woman
visit
the
man
’
s
business
this
afternoon
?
(
A
)
To
perform
an
inspection
(
B
)
To
select
a
product
(
C
)
To
learn
a
new
skill
(
D
)
To
interview
for
a
job
62
.
What
kind
of
products
does
the
woman
’
s
store
sell
?
(
A
)
Kitchen
appliances
(
B
)
Sporting
goods
(
C
)
Luggage
(
D
)
Bathroom
furnishings
58
.
What
does
the
man
recommend
that
the
woman
bring
?
(
A
)
Some
measurements
(
B
)
Some
photographs
(
C
)
A
handbook
(
D
)
A
business
card
m
63
.
Look
at
the
graphic
.
Which
model
will
the
man
buy
?
(
A
)
Country
(
B
)
Classic
(
C
)
Premier
(
D
)
Deluxe
in
4
*
59
.
Who
most
likely
are
the
program
participants
?
(
A
)
Sales
recruiters
(
B
)
Prospective
clients
(
C
)
Building
inspectors
(
D
)
Management
trainees
64
.
What
is
the
man
concerned
about
?
(
A
)
A
price
(
B
)
A
warranty
(
C
)
The
installation
(
D
)
The
quality
60
.
What
does
the
man
ask
about
?
(
A
)
An
office
location
(
B
)
A
budget
amount
(
C
)
A
length
of
time
(
D
)
A
list
of
attendees
61
.
How
should
the
participants
communicate
a
request
?
(
A
)
By
making
a
phone
call
(
B
)
By
speaking
with
Ms
.
Park
(
C
)
By
sending
an
e
-
(
D
)
By
filling
out
a
form
GO
ON
TO
THE
NEXT
PAGE
TEST
4
69
Work
Hours
(
Monday
-
Friday
)
Doctor
Dr
.
Fontana
8
:
00
A
.
M
.
-
5
:
00
P
.
M
.
Dr
.
Miller
10
:
00
A
.
M
.
-
4
:
00
P
.
M
.
Dr
.
Smith
10
:
00
A
.
M
.
-
6
:
00
P
.
M
.
Dr
.
Yang
8
:
00
A
.
M
.
-
3
:
00
P
.
M
.
68
.
Why
does
the
man
want
to
change
an
appointment
?
(
A
)
His
car
broke
down
.
(
B
)
He
has
to
attend
a
meeting
.
(
C
)
He
has
a
family
event
.
(
D
)
He
has
to
wait
for
a
delivery
.
65
.
What
type
of
business
is
the
woman
calling
?
(
A
)
A
catering
company
(
B
)
A
laundry
service
(
C
)
A
flower
shop
(
D
)
A
furniture
store
69
.
Look
at
the
graphic
.
Who
will
the
man
see
on
Friday
?
(
A
)
Dr
.
Fontana
(
B
)
Dr
.
Miller
(
C
)
Dr
.
Smith
(
D
)
Dr
.
Yang
66
.
What
does
the
man
say
his
company
is
known
for
?
(
A
)
Its
prices
(
B
)
Its
locations
(
C
)
Its
reliability
(
D
)
Its
products
70
.
What
will
the
man
most
likely
do
next
?
(
A
)
Answer
some
questions
(
B
)
Visit
a
Web
site
(
C
)
Make
a
payment
(
D
)
Drive
to
an
office
67
.
Look
at
the
graphic
.
What
time
will
the
delivery
be
made
?
(
A
)
6
:
00
A
.
M
.
(
B
)
7
:
00
A
.
M
.
(
C
)
8
:
00
A
.
M
.
(
D
)
9
:
00
A
.
M
.
70
PART
4
Directions
:
You
will
hear
some
talks
given
by
a
single
speaker
.
You
will
be
asked
to
answer
three
questions
about
what
the
speaker
says
in
each
talk
.
Select
the
best
response
to
each
question
and
mark
the
letter
(
A
)
,
(
B
)
,
(
C
)
,
or
(
D
)
on
your
answer
sheet
.
The
talks
will
not
be
printed
in
your
test
book
and
will
be
spoken
only
one
time
.
77
.
Who
most
likely
are
the
listeners
?
(
A
)
Building
contractors
(
B
)
Potential
investors
(
C
)
Fashion
models
(
D
)
News
reporters
71
.
Who
are
the
listeners
?
(
A
)
Residents
in
an
apartment
building
(
B
)
Employees
in
an
office
building
(
C
)
Visitors
to
a
historical
site
(
D
)
Guests
in
a
hotel
m
co
78
.
What
type
of
clothing
does
the
company
sell
?
(
A
)
Swimwear
(
B
)
Hats
(
C
)
Business
suits
(
D
)
Athletic
shoes
72
.
What
service
does
the
speaker
say
will
be
unavailable
?
(
A
)
Telephone
(
B
)
Electric
(
C
)
Water
(
D
)
Natural
gas
79
.
What
does
the
speaker
’
s
company
hope
to
purchase
?
(
A
)
A
new
software
program
(
B
)
A
larger
storage
facility
(
C
)
Some
delivery
trucks
(
D
)
Some
manufacturing
equipment
73
.
According
to
the
speaker
,
why
should
the
listeners
go
online
?
(
A
)
To
download
software
(
B
)
To
check
for
status
updates
(
C
)
To
register
a
complaint
(
D
)
To
view
a
price
list
80
.
What
industry
do
the
listeners
most
likely
work
in
?
(
A
)
Construction
(
B
)
Retail
(
C
)
Energy
(
D
)
Broadcast
74
.
Where
does
the
announcement
most
likely
take
place
?
(
A
)
At
a
train
station
(
B
)
At
a
convention
center
(
C
)
At
a
restaurant
(
D
)
At
an
outdoor
market
81
.
What
does
the
speaker
imply
when
he
says
,
“
But
there
is
a
lot
of
paperwork
to
fill
out
”
?
(
A
)
The
listeners
may
have
to
work
overtime
.
(
B
)
The
listeners
will
not
begin
work
immediately
.
(
C
)
A
permit
will
be
difficult
to
obtain
.
(
D
)
Additional
help
is
needed
for
a
project
.
75
.
According
to
the
speaker
,
what
should
customers
be
told
?
(
A
)
The
Wi
-
Fi
is
not
working
.
(
B
)
A
room
is
closed
for
renovations
.
(
C
)
A
schedule
has
been
changed
.
(
D
)
An
item
is
unavailable
.
76
.
What
does
the
speaker
encourage
the
listeners
to
do
?
(
A
)
Work
together
(
B
)
Arrive
early
(
C
)
Take
extra
shifts
(
D
)
Greet
customers
82
.
What
will
the
speaker
do
next
?
(
A
)
Take
some
photographs
(
B
)
Look
at
a
model
home
(
C
)
Collect
some
viewer
feedback
(
D
)
Go
to
the
cafeteria
GO
ON
TO
THE
NEXT
PAGE
TEST
4
71
83
.
According
to
the
speaker
,
what
event
will
be
held
tonight
?
(
A
)
An
anniversary
party
(
B
)
A
press
conference
(
C
)
A
board
meeting
(
D
)
A
product
launch
89
.
Where
do
the
listeners
most
likely
work
?
(
A
)
At
a
software
development
company
(
B
)
At
a
book
publishing
company
(
C
)
At
a
graphic
design
firm
(
D
)
At
a
news
Web
site
What
is
the
speaker
concerned
about
?
(
A
)
Addressing
a
customer
complaint
(
B
)
Keeping
up
with
competitors
(
C
)
Exceeding
an
annual
budget
(
D
)
Improving
employee
productivity
90
.
84
.
Why
does
the
speaker
say
,
“
I
’
ll
be
driving
to
Holtsville
from
the
office
”
?
(
A
)
To
correct
a
mistake
(
B
)
To
provide
an
excuse
(
C
)
To
make
an
offer
(
D
)
To
request
directions
91
.
What
does
the
speaker
imply
when
he
says
,
“
we
have
technology
interns
starting
next
week
”
?
(
A
)
A
task
must
be
finished
soon
.
(
B
)
An
assignment
should
be
delayed
.
(
C
)
Volunteers
are
needed
to
greet
interns
.
(
D
)
Interns
can
assist
with
a
new
project
.
85
.
What
does
the
speaker
say
he
needs
to
pick
up
?
(
A
)
Some
promotional
materials
(
B
)
Some
refreshments
(
C
)
Customer
surveys
(
D
)
Event
programs
Where
is
the
speaker
?
(
A
)
At
a
public
library
(
B
)
At
a
history
museum
(
C
)
At
a
community
center
(
D
)
At
a
sports
arena
92
.
Which
department
does
the
speaker
most
likely
work
for
?
(
A
)
Product
Development
(
B
)
Research
(
C
)
Engineering
(
D
)
Information
Technology
86
.
93
.
What
will
happen
next
week
?
(
A
)
A
new
exhibit
will
be
set
up
.
(
B
)
A
fund
-
raiser
will
take
place
.
(
C
)
A
local
election
will
be
held
.
(
D
)
A
construction
project
will
begin
.
87
.
What
does
the
speaker
say
recently
happened
?
(
A
)
Some
certification
classes
began
.
(
B
)
Name
badges
were
handed
out
.
(
C
)
A
virus
infected
some
computers
.
(
D
)
A
manager
retired
.
94
.
What
are
visitors
encouraged
to
do
?
(
A
)
Park
on
a
side
street
(
B
)
Wear
ear
protection
(
C
)
Donate
money
(
D
)
Take
photographs
What
does
the
speaker
ask
the
listeners
to
88
.
do
?
(
A
)
Sign
an
attendance
sheet
(
B
)
Open
a
software
program
(
C
)
Submit
some
photos
(
D
)
View
a
slideshow
72
t
-
trtttrtrt
Lane
1
Lane
2
Lane
3
Lane
4
June
Tues
.
Fri
.
Thurs
.
Wed
.
Mon
.
5
6
9
7
8
Pottery
Class
Painting
Class
Guitar
Lessons
15
16
13
14
12
Mystery
Movie
Night
Knitting
Circle
Window
Book
Club
95
.
Where
is
the
announcement
being
made
?
(
A
)
At
a
supermarket
(
B
)
At
a
clothing
store
(
C
)
At
an
office
supply
store
(
D
)
At
a
home
garden
center
I
98
.
Who
most
likely
is
the
speaker
?
(
A
)
A
musician
(
B
)
An
actor
(
C
)
A
writing
instructor
(
D
)
An
art
teacher
96
.
Look
at
the
graphic
.
Which
lane
is
the
express
lane
?
(
A
)
Lane
1
(
B
)
Lane
2
(
C
)
Lane
3
(
D
)
Lane
4
99
.
What
are
the
listeners
asked
to
do
?
(
A
)
Arrive
early
(
B
)
Help
clean
an
area
(
C
)
Silence
mobile
phones
(
D
)
Provide
feedback
97
.
According
to
the
speaker
,
what
can
the
listeners
receive
assistance
with
?
(
A
)
Checking
a
price
(
B
)
Moving
large
items
(
C
)
Getting
a
refund
(
D
)
Locating
some
merchandise
100
.
Look
at
the
graphic
.
On
which
date
will
there
be
a
special
guest
?
(
A
)
June
7
(
B
)
June
9
(
C
)
June
13
(
D
)
June
15
This
is
the
end
of
the
Listening
test
.
TEST
4
73
PUYI
£
§
jo
READING
TEST
In
the
Reading
test
,
you
will
read
a
variety
of
texts
and
answer
several
different
types
of
reading
comprehension
questions
.
The
entire
Reading
test
will
last
75
minutes
.
There
are
three
parts
,
and
directions
are
given
for
each
part
.
You
are
encouraged
to
answer
as
many
questions
as
possible
within
the
time
allowed
.
You
must
mark
your
answers
on
the
separate
answer
sheet
.
Do
not
write
your
answers
in
your
test
book
.
PART
5
Directions
:
A
word
or
phrase
is
missing
in
each
of
the
sentences
below
.
Four
answer
choices
are
given
below
each
sentence
.
Select
the
best
answer
to
complete
the
sentence
.
Then
mark
the
letter
(
A
)
,
(
B
)
,
(
C
)
,
or
(
D
)
on
your
answer
sheet
.
101
.
Mr
.
Akagi
was
unable
to
buy
tickets
for
the
was
sold
out
.
105
.
Ardentine
Realty
is
rental
properties
for
its
portfolio
.
(
A
)
actively
(
B
)
activate
(
C
)
activity
(
D
)
active
seeking
new
concert
because
(
A
)
it
(
B
)
others
(
C
)
any
(
D
)
they
102
.
Classes
using
the
new
employee
scheduling
software
will
begin
in
December
.
106
.
This
Friday
,
Zone
Fly
Cameras
invites
the
public
to
a
free
aerial
photography
(
A
)
picture
(
B
)
ticket
(
C
)
action
(
D
)
workshop
(
A
)
at
(
B
)
to
(
C
)
by
(
D
)
on
103
.
Hillsdale
Fabrics
’
collection
of
leathers
was
imported
from
Italy
.
107
.
The
Ambury
Prize
recognizes
research
that
is
notable
for
its
and
innovation
.
(
A
)
creative
(
B
)
creatively
(
C
)
creativity
(
D
)
creates
(
A
)
diversity
(
B
)
diversely
(
C
)
diversify
(
D
)
diverse
104
.
A
of
four
dental
hygienists
spoke
about
careers
in
their
field
.
(
A
)
plan
(
B
)
panel
(
C
)
support
(
D
)
version
108
.
This
year
the
harvest
parade
will
village
,
beginning
and
ending
at
the
town
square
.
(
A
)
spin
(
B
)
circle
(
C
)
roll
(
D
)
loosen
the
110
115
.
At
the
Morrighan
Hotel
,
addressing
customer
feedback
is
of
(
A
)
critique
(
B
)
critic
(
C
)
critically
(
D
)
critical
109
.
Questwiz
,
the
library
’
s
newest
database
,
a
wide
range
of
resource
materials
.
(
A
)
to
contain
(
B
)
contains
(
C
)
container
(
D
)
containing
importance
.
116
.
Axofare
’
s
new
computer
program
enables
organize
and
retrieve
data
.
110
.
After
more
than
three
years
,
the
application
for
the
new
patent
was
(
A
)
already
(
B
)
finally
(
C
)
constantly
(
D
)
exactly
approved
.
users
to
(
A
)
efficiently
(
B
)
irreversibly
(
C
)
vaguely
(
D
)
especially
H
117
.
Trelmoni
Corporation
has
just
released
its
of
the
global
stock
market
.
(
A
)
analysis
(
B
)
analytical
(
C
)
analyze
(
D
)
analyzed
111
.
The
First
Street
Hotel
has
almost
always
been
fully
booked
since
it
last
year
.
(
A
)
had
renovated
(
B
)
renovated
(
C
)
was
renovating
(
D
)
was
renovated
m
\
A
H
4
*
118
.
Liu
’
s
Foods
is
pleased
to
reveal
the
product
in
its
famous
soup
line
:
pumpkin
soup
.
(
A
)
popularity
of
(
B
)
as
popular
as
(
C
)
most
popular
(
D
)
popular
than
112
.
Departments
should
not
spend
an
amount
of
their
budgets
on
office
supplies
.
(
A
)
equal
(
B
)
exciting
(
C
)
excessive
(
D
)
unknown
113
.
Maxwell
Copies
prints
brochures
on
thick
,
glossy
paper
that
was
quality
and
durability
.
(
A
)
caring
(
B
)
careful
(
C
)
carefully
(
D
)
cares
119
.
The
proposed
city
budget
outlines
various
renovations
of
the
Fessler
selected
for
its
projects
,
Road
fire
station
.
(
A
)
these
(
B
)
including
(
C
)
even
though
(
D
)
always
Mr
.
Kamau
has
worked
for
Mombasa
Communications
for
two
years
,
he
has
never
taken
time
off
.
(
A
)
Although
(
B
)
But
(
C
)
Neither
(
D
)
Yet
114
.
opening
of
the
new
bakery
had
to
be
postponed
when
a
pipe
burst
in
the
kitchen
.
(
A
)
scheduled
(
B
)
maintained
(
C
)
motivated
(
D
)
experienced
120
.
The
GO
ON
TO
THE
NEXT
PAGE
TEST
4
111
a
free
quote
for
126
.
Use
this
coupon
to
cloud
storage
services
.
(
A
)
advertise
(
B
)
discount
(
C
)
develop
(
D
)
obtain
121
.
Two
associates
in
the
accounting
department
are
being
(
A
)
consider
(
B
)
considerable
(
C
)
considered
(
D
)
consideration
for
promotions
.
127
.
By
testing
the
of
the
vehicle
in
desert
terrain
,
the
designers
proved
that
it
works
perfectly
in
harsh
conditions
.
(
A
)
enduring
(
B
)
endurance
(
C
)
endures
(
D
)
endure
the
rock
band
Captain
Zino
decided
to
offer
free
tickets
to
their
concert
,
sales
of
their
album
have
reached
record
numbers
.
(
A
)
Since
(
B
)
Besides
(
C
)
As
much
as
(
D
)
Not
only
122
.
128
.
The
flashing
yellow
light
serves
as
an
that
the
camera
’
s
battery
needs
to
be
charged
.
(
A
)
example
(
B
)
allowance
(
C
)
alert
(
D
)
administration
her
interview
,
the
committee
agreed
that
Ms
.
Han
was
the
best
candidate
for
the
supervisor
job
.
(
A
)
As
in
(
B
)
Just
as
(
C
)
Almost
(
D
)
After
123
.
129
.
Ms
.
Rosen
did
not
say
plans
for
a
new
employee
break
room
.
(
A
)
several
(
B
)
anything
(
C
)
each
(
D
)
someone
about
the
124
.
After
monitoring
the
Hasher
Corporation
’
s
several
inventory
control
process
days
,
the
consultant
identified
the
problem
.
(
A
)
among
(
B
)
except
(
C
)
off
(
D
)
for
130
.
Revenue
growth
exceeding
2
percent
was
seen
quarter
.
(
A
)
across
(
B
)
into
(
C
)
prior
to
(
D
)
above
all
business
segments
this
125
.
Crane
operators
must
check
that
all
moving
parts
of
the
machine
are
fastened
before
use
.
(
A
)
security
(
B
)
securely
(
C
)
secures
(
D
)
securing
112
PART
6
Directions
:
Read
the
texts
that
follow
.
A
word
,
phrase
,
or
sentence
is
missing
in
parts
of
each
text
.
Four
answer
choices
for
each
question
are
given
below
the
text
.
Select
the
best
answer
to
complete
the
text
.
Then
mark
the
letter
(
A
)
,
(
B
)
,
(
C
)
,
or
(
D
)
on
your
answer
sheet
.
Questions
131
-
134
refer
to
the
following
e
-
.
To
:
Multiple
Recipients
From
:
Gold
Star
Bank
<
information
@
goldstarbank
.
co
.
in
>
Subject
:
Gold
Star
Bank
App
Date
:
15
July
H
m
i
/
i
H
4
*
Dear
Customer
:
Here
at
Gold
Star
Bank
,
we
take
our
customers
and
their
needs
seriously
.
As
some
of
you
know
,
technical
difficulties
with
our
mobile
app
.
.
The
trouble
started
on
14
July
when
our
we
131
.
system
went
down
because
of
a
software
bug
.
We
expect
the
app
to
be
up
and
running
132
.
the
133
.
banking
transactions
can
be
done
at
any
of
our
branch
locations
next
twenty
-
four
hours
134
.
and
our
automated
cash
machines
are
also
working
.
We
apologize
for
any
inconvenience
.
Sincerely
,
Ravi
Chadda
Vice
President
of
Customer
Relations
131
.
(
A
)
to
experience
(
B
)
experiencing
(
C
)
had
experienced
(
D
)
are
experiencing
133
.
(
A
)
if
(
B
)
within
(
C
)
as
long
as
(
D
)
above
all
132
.
(
A
)
Our
engineers
are
working
on
this
problem
now
.
(
B
)
The
new
mobile
app
is
easy
to
use
,
and
it
is
available
for
free
.
(
C
)
We
have
several
openings
for
customer
service
representatives
.
(
D
)
We
are
announcing
the
opening
of
a
new
Gold
Star
Bank
location
.
134
.
(
A
)
Unusually
(
B
)
Eventually
(
C
)
In
the
meantime
(
D
)
As
an
example
GO
ON
TO
THE
NEXT
PAGE
TEST
4
113
Questions
135
-
138
refer
to
the
following
information
.
Bethenie
Industries
guarantees
that
its
products
will
function
as
for
at
least
one
year
from
135
.
applies
only
to
products
sold
at
Bethenie
Industries
stores
.
This
date
of
purchase
.
137
.
and
other
licensed
distributors
.
Products
that
are
found
to
be
defective
may
be
shipped
to
our
136
.
address
for
repair
or
exchange
.
Please
note
that
products
that
are
being
returned
because
of
damage
should
be
shipped
back
to
us
,
whenever
possible
,
in
their
packaging
.
138
.
137
.
(
A
)
agenda
(
B
)
sale
(
C
)
requirement
(
D
)
warranty
135
.
(
A
)
advertising
(
B
)
advertised
(
C
)
advertisement
(
D
)
advertises
136
.
(
A
)
For
certain
products
this
period
may
be
extended
.
(
B
)
Bethenie
Industries
stores
are
located
in
three
countries
.
(
C
)
An
electronic
receipt
was
generated
at
that
time
.
(
D
)
Product
samples
are
available
in
stores
.
138
.
(
A
)
originally
(
B
)
original
(
C
)
origin
(
D
)
originality
114
Questions
139
-
142
refer
to
the
following
notice
.
Healthy
Foods
Market
has
planned
some
exciting
renovations
in
the
coming
weeks
.
During
this
time
the
store
will
remain
open
,
but
certain
departments
will
be
temporarily
unavailable
.
Beginning
on
August
3
,
the
refrigerated
and
frozen
-
food
sections
of
the
store
to
be
under
139
.
construction
.
food
from
these
areas
will
be
unavailable
while
work
is
being
completed
.
140
.
’
Remodeling
should
be
finished
by
August
9
.
Store
managers
are
confident
that
the
days
of
141
.
inconvenience
will
be
well
worth
it
.
H
.
At
this
event
,
there
will
be
complimentary
samples
of
some
new
food
choices
,
including
an
m
142
.
expanded
selection
of
nutritious
,
ready
-
to
-
eat
lunch
and
dinner
meals
.
in
H
139
.
(
A
)
schedules
(
B
)
to
be
scheduled
(
C
)
scheduling
(
D
)
are
scheduled
142
.
(
A
)
The
store
must
close
for
three
days
.
(
B
)
Customers
must
park
in
the
recently
added
parking
area
.
(
C
)
Ice
-
cream
products
will
be
available
during
the
remodeling
.
(
D
)
A
special
celebration
will
take
place
on
August
12
.
140
.
(
A
)
However
(
B
)
Therefore
(
C
)
Besides
(
D
)
Likewise
141
.
(
A
)
few
(
B
)
no
(
C
)
less
(
D
)
small
GO
ON
TO
THE
NEXT
PAGE
TEST
4
115
Questions
143
-
146
refer
to
the
following
article
.
VANCOUVER
(
3
February
)
—
Poalesco
unveiled
its
annual
Plant
Showcase
today
.
According
to
offering
highlights
the
company
’
s
latest
efforts
in
Poalesco
spokesman
Nacio
Roja
,
this
143
.
botanical
research
.
Many
of
these
efforts
result
from
customer
surveys
designed
to
gain
an
.
This
year
,
the
company
’
s
specialized
nurseries
understanding
of
common
challenges
.
144
.
have
turned
out
drought
-
hardy
breeds
,
such
as
the
Goldtone
Apple
Tree
.
These
varietals
can
withstand
extended
dry
conditions
without
sustaining
damage
.
“
Gardeners
in
desert
appreciate
the
Goldtones
in
particular
,
”
noted
Roja
.
“
And
will
145
.
might
also
be
interested
in
our
146
.
new
Q
7
rose
bushes
,
which
thrive
in
a
similar
climate
.
”
145
.
(
A
)
region
(
B
)
regions
(
C
)
regional
(
D
)
regionally
143
.
(
A
)
daily
(
B
)
weekly
(
C
)
monthly
(
D
)
yearly
146
.
(
A
)
he
(
B
)
she
(
C
)
we
(
D
)
they
144
.
(
A
)
The
company
seeks
out
the
most
profitable
sectors
in
agriculture
.
(
B
)
The
company
interviews
researchers
from
across
the
world
.
(
C
)
The
research
and
development
team
then
works
to
develop
varietals
that
address
these
difficulties
.
(
D
)
Their
extensive
research
produces
some
of
the
most
flavorful
plants
on
the
market
.
116
PART
7
Directions
:
In
this
part
you
will
read
a
selection
of
texts
,
such
as
magazine
and
newspaper
articles
e
-
mails
,
and
instant
messages
.
Each
text
or
set
of
texts
is
followed
by
several
questions
.
Select
the
best
answer
for
each
question
and
mark
the
letter
(
A
)
,
(
B
)
,
(
C
)
,
or
(
D
)
on
your
answer
sheet
.
Questions
147
-
148
refer
to
the
following
advertisement
.
STAR
FITNESS
CLUB
Grand
Opening
Event
on
25
April
H
m
in
Come
and
join
us
as
we
open
our
newest
club
in
Summerlake
City
in
our
brand
-
new
building
located
at
714
Shadow
Road
.
Come
and
see
our
state
-
of
-
the
-
art
equipment
and
meet
our
experienced
fitness
trainers
and
instructors
while
enjoying
healthy
refreshments
.
—
i
Special
Offer
:
Take
20
percent
off
your
first
3
months
!
The
offer
is
for
new
members
only
and
cannot
be
combined
with
any
other
offer
.
The
offer
is
available
at
all
Star
Fitness
locations
and
is
good
until
30
June
.
Visit
www
.
starfitness
.
ca
for
more
information
,
including
a
schedule
of
our
fitness
classes
and
club
hours
.
147
.
What
is
indicated
about
Star
Fitness
Club
?
(
A
)
It
has
just
built
a
new
facility
.
(
B
)
It
provides
refreshments
with
paid
membership
.
(
C
)
it
is
currently
selling
its
used
exercise
equipment
.
(
D
)
It
is
open
seven
days
a
week
.
148
.
What
is
NOT
mentioned
about
the
special
offer
?
(
A
)
It
expires
at
the
end
of
June
.
(
B
)
It
can
be
used
at
any
location
.
It
includes
sessions
with
a
personal
trainer
.
It
is
intended
for
new
customers
only
.
(
C
)
(
D
)
GO
ON
TO
THE
NEXT
PAGE
TEST
4
117
Questions
149
-
150
refer
to
the
following
note
.
I W f
l
)
Westerly
Hotel
295
Prudence
Ave
.
Atlanta
,
GA
30317
Dear
Guest
Welcome
to
Atlanta
.
We
are
pleased
you
have
chosen
the
Westerly
Hotel
.
A
complimentary
breakfast
is
served
daily
from
6
:
00
A
.
M
.
to
10
:
30
A
.
M
.
in
our
dining
area
located
in
the
lobby
.
Enjoy
an
array
of
selections
including
eggs
,
oatmeal
,
pastries
,
fresh
fruit
,
cereal
,
juice
,
coffee
,
and
tea
.
Please
be
aware
,
however
,
that
on
May
2
breakfast
will
be
served
in
the
Fin
Restaurant
,
located
on
the
third
floor
,
to
accommodate
a
private
event
.
Regards
,
Malcolm
Anderson
,
Manager
Westerly
Hotel
149
.
What
is
a
purpose
of
the
note
?
(
A
)
To
request
feedback
on
a
recent
stay
(
B
)
To
inform
a
guest
of
a
location
change
(
C
)
To
invite
a
guest
to
a
private
event
(
D
)
To
announce
the
opening
of
a
new
hotel
150
.
What
is
stated
about
the
breakfast
?
(
A
)
It
is
free
of
charge
.
(
B
)
It
is
not
available
on
weekends
.
(
C
)
It
will
not
be
served
on
May
2
.
(
D
)
It
will
soon
feature
more
selections
.
118
Questions
151
-
152
refer
to
the
following
notice
.
Things
Are
Happening
with
the
Southeast
Rail
Line
—
Time
to
Get
Involved
!
Plans
are
moving
forward
with
the
renovations
to
the
Southeast
Rail
Line
.
The
changes
will
create
a
faster
,
more
convenient
,
more
reliable
alternative
to
traveling
on
the
area
’
s
congested
roadways
.
Construction
begins
this
September
.
Public
meetings
to
solicit
comments
regarding
design
options
for
the
new
stations
are
scheduled
for
June
,
July
,
and
August
.
Learn
more
about
the
meetings
by
visiting
www
.
southeastrailproject
.
com
/
communityaffairs
.
151
.
When
will
construction
start
on
the
project
?
(
A
)
In
June
(
B
)
In
July
(
C
)
In
August
(
D
)
In
September
152
.
What
will
be
discussed
at
the
public
meetings
?
(
A
)
The
reduction
of
roadway
traffic
(
B
)
The
source
of
construction
materials
(
C
)
The
design
of
the
train
stations
(
D
)
The
schedule
of
the
express
trains
H
m
H
GO
ON
TO
THE
NEXT
PAGE
TEST
4
119
Questions
153
-
154
refer
to
the
following
text
-
message
chain
.
Lisa
Dominguez
(
3
:
24
P
.
M
.
)
Hi
,
Travis
.
I
'
m
at
the
market
shopping
for
tomatoes
,
but
none
of
them
are
ripe
.
Can
you
check
to
see
if
we
have
any
frozen
tomato
sauce
on
hand
from
last
week
?
Otherwise
,
I
guess
I
could
get
some
canned
tomatoes
.
Travis
Farley
(
3
:
27
P
.
M
.
)
I
'
m
afraid
we
are
all
out
.
Let
me
speak
to
the
chef
.
Lisa
Dominguez
(
3
:
28
P
.
M
.
)
That
would
be
great
.
Travis
Farley
(
3
:
32
P
.
M
.
)
She
says
that
you
can
pick
up
red
peppers
instead
.
We
will
need
to
make
a
small
change
to
the
menu
description
,
but
the
other
ingredients
can
stay
the
same
.
Lisa
Dominguez
(
3
:
34
P
.
M
.
)
OK
.
I
'
ve
got
it
.
Thank
you
!
153
.
For
what
kind
of
business
does
Mr
.
Farley
most
likely
work
?
(
A
)
A
farm
(
B
)
A
grocery
store
(
C
)
A
restaurant
(
D
)
A
delivery
service
154
.
At
3
:
27
P
.
M
.
,
what
does
Mr
.
Farley
mean
when
he
writes
,
“
I
’
m
afraid
we
are
all
out
”
?
(
A
)
Staff
members
have
no
more
ideas
.
(
B
)
A
deadline
was
missed
.
(
C
)
Employees
have
left
the
workplace
.
(
D
)
An
item
is
not
available
.
120
Questions
155
-
157
refer
to
the
following
notice
.
>
\
U
Attention
,
Members
of
the
Belle
Coffee
Club
:
—
[
l
]
—
.
Next
week
,
Belle
Coffee
will
debut
our
newest
coffee
creation
,
the
Latte
Slow
Brew
.
—
[
2
]
—
.
Members
of
the
Belle
Coffee
Club
can
get
their
first
taste
of
this
new
treat
at
our
flagship
store
at
200
Wellington
Street
.
We
invite
you
to
stop
by
on
January
12
and
show
your
membership
card
for
a
complimentary
cup
of
Latte
Slow
Brew
and
a
pastry
sample
from
our
local
partner
,
Yonge
Confections
.
Choose
from
a
variety
of
their
fresh
-
baked
muffins
,
including
a
flavour
baked
especially
for
Belle
Coffee
:
the
chocolate
espresso
muffin
.
—
[
3
]
—
.
Rollout
at
our
other
Belle
Coffee
locations
will
follow
over
the
next
four
weeks
.
To
learn
more
,
visit
bellecoffee
.
ca
.
—
[
4
]
—
.
Enjoy
!
m
<
s
>
H
4
*
155
.
What
will
Belle
Coffee
do
on
January
12
?
(
A
)
Merge
with
Yonge
Confections
(
B
)
Open
a
second
location
(
C
)
Introduce
a
new
product
(
D
)
Start
a
membership
program
157
.
In
which
of
the
positions
marked
[
1
]
,
[
2
]
,
[
3
]
,
and
[
4
]
does
the
following
sentence
best
belong
?
“
Additional
coffee
products
and
pastries
will
be
available
for
purchase
.
”
(
A
)
[
1
]
(
B
)
[
2
]
(
C
)
[
3
]
(
D
)
[
4
]
156
.
According
to
the
notice
,
what
is
available
on
the
Web
site
?
(
A
)
A
coupon
(
B
)
A
recipe
(
C
)
An
application
form
(
D
)
A
schedule
GO
ON
TO
THE
NEXT
PAGE
TEST
4
121
~debut
Questions
158
-
160
refer
to
the
following
bulletin
.
Dalston
Opera
News
Season
Tickets
Now
Available
Purchase
your
season
tickets
now
at
www
.
dalstonopera
.
com
/
seasontickets
.
May
4
-
12
:
Sigrun
(
2
hours
with
1
intermission
)
July
6
-
14
:
Le
Lapin
(
3
hours
with
2
intermissions
)
September
14
-
22
:
The
Shipmasters
Garden
(
90
minutes
with
no
intermission
)
November
30
-
December
8
:
Orkestia
(
4
hours
with
3
intermissions
)
Performances
will
take
place
at
the
Saloudi
Auditorium
beginning
promptly
at
8
:
00
PM
.
Artist
-
in
-
Residence
Series
Our
rotating
artist
-
in
-
residence
program
aims
to
bring
new
voices
into
the
performances
of
our
regular
cast
.
Join
us
for
a
special
series
of
noon
matinee
performances
by
these
artists
and
help
us
celebrate
the
next
generation
of
talent
coming
into
the
field
of
opera
from
around
the
globe
.
Each
performance
will
feature
a
medley
of
opera
favorites
selected
and
performed
by
one
of
our
artists
-
in
-
residence
.
May
4
:
Diane
Shimoda
July
6
:
Kalim
Patton
September
14
:
Claudia
Godin
November
30
:
Nicolai
Souza
158
.
What
opera
will
be
performed
without
a
break
?
(
A
)
Sigrun
(
B
)
Le
Lapin
(
C
)
The
Shipmaster
’
s
Garden
(
D
)
Orkestia
160
.
Who
most
likely
will
perform
in
Le
Lapin
?
(
A
)
Ms
.
Shimoda
(
B
)
Mr
.
Patton
(
C
)
Ms
.
Godin
(
D
)
Mr
.
Souza
159
.
What
is
probably
true
about
the
artists
-
in
-
residence
?
(
A
)
They
are
all
from
the
Dalston
area
.
(
B
)
They
are
younger
than
the
regular
performers
.
(
C
)
They
are
professionally
trained
as
dancers
.
(
D
)
They
are
all
well
-
known
around
the
world
.
122
Questions
161
-
163
refer
to
the
following
article
.
Muelker
Shipyard
Undergoes
Transformation
May
2
—
The
Muelker
Shipyard
,
a
once
-
bustling
ship
manufacturing
center
,
is
being
given
a
new
role
.
A
team
of
engineers
is
working
to
turn
it
into
an
open
-
air
pedestrian
mall
with
restaurants
,
a
dozen
retail
businesses
,
and
an
outdoor
patio
that
will
feature
live
music
performances
.
Until
June
of
last
year
,
the
city
had
planned
to
demolish
the
shipyard
—
a
decision
that
caused
a
strong
reaction
from
community
members
,
especially
former
shipbuilders
who
viewed
the
site
as
a
treasured
industrial
landmark
.
Wanting
their
labor
to
be
remembered
by
future
generations
,
many
shipbuilders
had
etched
their
names
on
a
wall
near
the
entrance
.
“
In
the
peak
of
production
,
shipyard
workers
produced
a
naval
ship
in
just
a
year
,
”
said
lead
engineer
,
Barney
Enyart
.
“
Then
production
gradually
slowed
,
and
the
shipyard
eventually
closed
.
When
this
project
is
complete
,
the
new
complex
will
be
enjoyed
throughout
the
year
,
serving
as
a
place
for
employment
opportunities
and
recreation
while
the
legacy
of
the
site
’
s
past
will
endure
.
”
H
m
tn
4
*
161
.
What
is
NOT
mentioned
in
the
plans
for
the
shipyard
?
(
A
)
Office
spaces
(
B
)
Entertainment
(
C
)
Ashopping
section
(
D
)
Eating
establishments
163
.
The
word
“
serving
”
in
paragraph
3
,
line
7
,
is
closest
in
meaning
to
(
A
)
attending
(
B
)
functioning
(
C
)
distributing
(
D
)
presenting
162
.
What
is
suggested
about
the
Muelker
Shipyard
?
(
A
)
It
will
be
featured
in
a
video
.
(
B
)
It
will
have
a
monument
to
former
workers
.
(
C
)
Local
residents
appreciate
its
history
.
(
D
)
A
ship
is
currently
being
built
there
.
GO
ON
TO
THE
NEXT
PAGE
TEST
4
123
Questions
164
-
167
refer
to
the
following
memo
.
To
:
Customer
Service
Team
From
:
Scott
Davis
,
Director
of
Customer
Service
Date
:
July
22
Today
kicks
off
Harkness
Clothiers
’
Customer
Service
Appreciation
Week
.
I
want
to
take
this
opportunity
to
thank
you
for
your
dedication
and
professionalism
this
year
.
—
[
1
]
—
.
Each
one
of
you
has
delivered
exceptional
customer
service
.
Management
is
proud
of
what
you
have
achieved
as
a
team
.
—
[
2
]
—
.
We
understand
that
last
year
’
s
merger
with
Sporting
Clothes
,
Inc
.
,
was
confusing
and
difficult
at
times
.
Your
service
stayed
steady
throughout
the
process
and
you
provided
a
seamless
transition
for
our
clients
.
What
a
great
accomplishment
!
—
[
3
]
—
.
On
Tuesday
,
starting
at
8
A
.
M
.
,
everyone
will
be
treated
to
a
breakfast
served
with
coffee
,
pastries
,
and
fruit
.
On
Wednesday
,
we
will
have
a
potluck
lunch
in
the
afternoon
.
On
Thursday
,
we
will
host
a
team
dinner
at
Mo
’
s
Bistro
after
work
.
On
Friday
,
there
will
be
contests
after
lunch
where
you
can
win
prizes
.
—
[
4
]
—
.
I
am
excited
about
this
week
and
hope
you
enjoy
it
.
164
.
Why
did
Mr
.
Davis
write
the
memo
?
(
A
)
To
ask
employees
to
attend
a
training
session
(
B
)
To
request
that
employees
work
overtime
(
C
)
To
provide
details
of
a
celebration
(
D
)
To
announce
the
end
of
a
project
166
.
When
will
an
event
take
place
in
the
morning
?
(
A
)
On
Tuesday
(
B
)
On
Wednesday
(
C
)
On
Thursday
(
D
)
On
Friday
167
.
In
which
of
the
positions
marked
[
1
]
,
[
2
]
,
[
3
]
and
[
4
]
does
the
following
sentence
best
belong
?
“
To
show
our
appreciation
,
management
is
providing
some
opportunities
to
have
fun
this
week
.
”
165
.
What
is
suggested
about
Harkness
Clothiers
?
(
A
)
It
has
combined
with
another
company
.
(
B
)
It
gives
awards
to
staff
every
year
.
(
C
)
It
manufactures
a
line
of
waterproof
clothes
.
(
D
)
It
has
a
very
small
customer
service
team
.
(
A
)
[
1
]
(
B
)
[
2
]
(
C
)
[
3
]
(
D
)
[
4
]
124
Questions
168
-
171
refer
to
the
following
notice
.
Friends
of
the
Chesterton
Public
Library
Book
Sale
The
Chesterton
Public
Library
will
host
its
annual
book
sale
this
weekend
on
the
library
’
s
second
floor
.
The
hours
are
Saturday
,
November
16
,
9
:
00
A
.
M
.
to
5
:
00
P
.
M
.
,
and
Sunday
,
November
17
,
12
:
00
noon
to
5
:
00
P
.
M
.
A
special
preview
sale
for
the
Friends
of
Chesterton
Public
Library
(
FCPL
)
,
the
library
’
s
volunteer
support
group
,
will
be
held
on
Friday
,
November
15
,
from
4
:
00
P
.
M
.
to
8
:
00
P
.
M
.
The
sale
will
include
books
that
the
library
no
longer
lends
,
as
well
as
books
donated
by
the
public
.
Proceeds
will
be
used
to
develop
a
children
’
s
reading
room
.
We
welcome
donations
of
books
for
all
ages
,
in
all
genres
,
in
both
paperback
and
hardcover
.
Please
,
note
,
however
,
that
books
that
are
torn
or
otherwise
defaced
will
be
rejected
.
Sorry
,
no
magazines
or
journals
,
please
.
Donations
for
this
event
will
be
accepted
through
Friday
,
November
8
,
and
can
be
dropped
off
at
the
front
desk
during
the
following
times
:
Monday
to
Thursday
:
9
:
00
A
.
M
.
to
11
:
00
A
.
M
.
Wednesday
:
1
:
00
P
.
M
.
to
8
:
00
P
.
M
.
Friday
:
9
:
00
A
.
M
.
to
3
:
00
P
.
M
.
Thank
you
for
your
support
!
H
m
cn
4
*
168
.
Who
can
attend
the
sale
on
Friday
?
(
A
)
Paid
staff
(
B
)
Volunteers
(
C
)
Young
children
(
D
)
Financial
donors
170
.
What
is
indicated
about
journals
?
(
A
)
They
are
located
on
the
second
floor
.
(
B
)
They
will
be
sold
to
volunteers
only
.
(
C
)
They
cannot
be
borrowed
.
(
D
)
They
cannot
be
donated
.
169
.
The
word
“
welcome
”
in
paragraph
3
,
line
1
is
closest
in
meaning
to
(
A
)
accept
(
B
)
greet
(
C
)
honor
(
D
)
satisfy
171
.
When
can
donations
be
dropped
off
in
the
evening
?
(
A
)
On
Monday
(
B
)
On
Wednesday
(
C
)
On
Thursday
(
D
)
On
Friday
GO
ON
TO
THE
NEXT
PAGE
TEST
4
125
Questions
172
-
175
refer
to
the
following
chat
discussion
.
X
CHAT
Lily
Park
(
4
:
03
P
.
M
.
)
Hello
,
everyone
.
I
just
want
to
check
in
with
you
before
the
weekend
.
Kaz
,
how
did
your
meeting
with
Blumfield
Associates
go
?
Kaz
Fedorowitz
(
4
:
10
P
.
M
.
)
It
could
not
have
been
better
.
They
are
purchasing
40
new
laptops
with
a
service
agreement
.
I
'
ve
got
the
signed
contract
in
hand
.
Lily
Park
(
4
:
11
P
.
M
.
)
Outstanding
!
Nice
way
to
wrap
up
the
week
.
David
Esposito
(
4
:
12
P
.
M
.
)
Congratulations
!
This
one
puts
you
over
the
top
.
You
are
now
the
top
salesperson
for
the
third
month
in
a
row
.
Danielle
Becker
(
4
:
13
P
.
M
.
)
That
'
s
great
news
,
Kaz
.
By
the
way
,
if
you
can
get
all
your
receipts
to
me
as
soon
as
you
are
back
in
the
office
,
you
will
get
your
travel
reimbursement
check
early
the
following
week
.
Kaz
Fedorowitz
(
4
:
14
P
.
M
.
)
Are
you
sure
about
that
?
Didn
'
t
Michael
Lim
just
land
a
big
sale
?
Lily
Park
(
4
:
15
P
.
M
.
)
Unfortunately
,
Michael
'
s
customers
backed
out
at
the
last
minute
.
They
decided
to
lease
computers
and
printers
from
another
firm
rather
than
purchase
new
equipment
.
Kaz
Fedorowitz
(
4
:
17
P
.
M
.
)
That
'
s
too
bad
.
And
thanks
for
taking
care
of
that
,
Danielle
.
Danielle
Becker
(
4
:
18
P
.
M
.
)
My
pleasure
!
Lily
Park
(
4
:
19
P
.
M
.
)
Have
a
wonderful
weekend
,
everyone
.
126
175
.
At
4
:
18
P
.
M
.
,
what
does
Ms
.
Becker
most
likely
mean
when
she
writes
,
“
My
pleasure
!
”
?
(
A
)
She
is
happy
to
help
in
refunding
some
travel
expenses
.
(
B
)
She
is
pleased
to
have
successfully
obtained
a
new
client
.
(
C
)
She
feels
relieved
that
it
is
the
end
of
the
workweek
.
(
D
)
She
is
glad
to
have
suggested
leasing
equipment
.
172
.
In
what
type
of
business
are
the
writers
involved
?
(
A
)
Real
estate
(
B
)
Travel
services
(
C
)
Office
technology
(
D
)
Financial
consulting
173
.
What
most
likely
is
Ms
.
Park
’
s
job
title
?
(
A
)
Advertising
specialist
(
B
)
Director
of
human
resources
(
C
)
Bookkeeper
(
D
)
Sales
division
manager
174
.
What
is
indicated
about
Mr
.
Lim
?
(
A
)
He
was
not
able
to
complete
a
sale
.
(
B
)
He
is
currently
away
on
business
.
(
C
)
He
is
a
new
member
of
the
writers
’
department
.
(
D
)
He
has
just
signed
a
contract
.
H
m
V
)
H
fc
.
GO
ON
TO
THE
NEXT
PAGE
TEST
4
127
Questions
176
-
180
refer
to
the
following
advertisement
and
e
-
.
Get
Business
Cards
Custom
Made
by
You
Loretti
Printing
Co
.
is
proud
to
announce
loretticardprint
.
com
,
our
new
online
platform
for
creating
customized
business
cards
.
While
our
customers
can
still
place
orders
in
person
,
as
they
’
ve
done
for
nearly
a
decade
,
we
now
have
a
system
that
makes
ordering
business
cards
especially
quick
and
easy
.
Choose
from
hundreds
of
easy
-
to
-
use
templates
,
include
your
own
text
and
images
,
and
create
professional
-
quality
business
cards
within
minutes
.
We
offer
four
different
paper
options
:
Type
Description
Minimum
Order
Standard
card
stock
,
reduces
glare
Matte
-
Mi
50
cards
Glossy
-
G
4
Shiny
,
enhances
colors
and
details
100
cards
Textured
-
T
3
Unique
grid
-
like
pattern
,
interesting
to
the
touch
100
cards
Metallic
-
M
2
Extra
shiny
,
unique
,
captures
one
’
s
attention
200
cards
Contact
us
before
placing
an
online
order
if
you
’
d
like
us
to
send
you
a
sample
of
each
type
of
paper
.
*
E
-
*
n
To
:
hello
@
loretticardprint
.
com
From
:
felix
@
thibaultautoworks
.
com
Date
:
Tuesday
,
May
22
Subject
:
Attachment
:
Order
28191
-
Follow
-
up
l
!
Logo
au
to
works
Thanks
for
pausing
my
order
right
away
and
explaining
how
to
make
the
necessary
changes
.
I
’
m
so
glad
I
was
able
to
get
in
touch
before
my
business
cards
went
off
to
.
I t
would
have
been
such
a
shame
to
have
printed
50
cards
I
can
’
t
use
.
As
I
mentioned
over
the
phone
,
I
had
accidentally
uploaded
an
older
version
of
my
logo
to
the
Web
site
.
I
'
ve
since
replaced
i t
with
the
current
one
in
the
same
f i l e
size
,
and
I
’
m
hoping
you
can
confirm
that
this
change
reflects
the
image
I
’
ve
included
here
.
I f
so
,
please
go
ahead
and
submit
my
order
now
.
Thank
you
.
Felix
Thibault
128
176
.
What
is
implied
about
Loretti
Printing
Co
.
?
(
A
)
It
has
a
physical
retail
location
.
(
B
)
It
is
merging
with
a
card
company
.
(
C
)
It
is
seeking
experienced
designers
.
(
D
)
It
has
expanded
its
paper
selection
.
179
.
Why
did
Mr
.
Thibault
replace
the
logo
on
his
order
?
(
A
)
It
was
not
aligned
properly
.
(
B
)
It
was
an
incorrect
file
size
.
(
C
)
It
was
for
the
wrong
company
.
(
D
)
It
was
an
outdated
image
.
177
.
According
to
the
advertisement
,
what
can
customers
do
on
the
company
’
s
Web
site
?
(
A
)
Give
feedback
about
the
company
(
B
)
Design
their
own
business
cards
(
C
)
Join
a
company
mailing
list
(
D
)
Enter
a
code
for
a
discount
180
.
In
the
e
-
,
the
word
“
reflects
”
in
paragraph
2
,
line
3
,
is
closest
in
meaning
to
(
A
)
returns
(
B
)
matches
(
C
)
considers
(
D
)
shines
178
.
What
type
of
card
stock
did
Mr
.
Thibault
most
likely
order
?
(
A
)
Matte
(
B
)
Glossy
(
C
)
Textured
(
D
)
Metallic
H
m
in
4
*
GO
ON
TO
THE
NEXT
PAGE
TEST
4
129
Questions
181
-
185
refer
to
the
following
Web
page
and
e
-
.
[
]
(
]
http
:
/
/
www
.
greencityscreenwriters
.
org
/
workshopseries
A
Green
City
Screenwriters
’
Workshop
Green
City
Screenwriters
’
Workshop
(
GCSW
)
provides
aspiring
and
practicing
screenwriters
a
place
for
interaction
and
exchange
of
ideas
.
For
the
last
25
years
,
GCSW
has
helped
writers
from
all
over
the
country
develop
creative
projects
.
Are
you
working
on
a
movie
script
?
Or
do
you
have
an
idea
for
the
next
blockbuster
film
?
Consider
applying
for
the
next
series
of
classes
at
GCSW
.
We
offer
writing
groups
,
staged
readings
,
and
seminars
with
guest
speakers
.
•
The
six
class
sessions
begin
on
January
10
and
are
held
every
other
Thursday
.
•
Each
class
meets
from
7
PM
.
to
9
PM
.
at
Green
City
Foundation
for
the
Arts
.
•
Tuition
is
$
500
in
total
and
due
by
January
1
.
•
A
limited
amount
of
financial
aid
is
available
to
those
who
qualify
.
•
Classes
are
capped
at
ten
students
.
TO
APPLY
:
Please
send
a
20
-
page
writing
sample
(
this
can
be
from
any
genre
of
writing
)
and
a
200
-
word
autobiographical
statement
to
apply
@
greencityscreenwriters
.
org
.
An
instructor
will
respond
to
your
inquiry
if
you
are
accepted
.
*
E
-
*
Joshua
Hartzog
<
jzog
.
2
@
greencityscreenwriters
.
org
>
From
:
Terry
Hampton
<
hamptonlOO
@
webcentral
.
com
>
To
:
December
10
Date
:
Subject
:
Upcoming
screenwriting
class
series
Attachment
:
[
0
NSI
form
Dear
Mr
.
Hampton
:
My
name
i s
Joshua
Hartzog
,
and
1
am
one
of
the
instructors
at
Green
City
Screenwriters
’
Workshop
.
I
am
pleased
to
inform
you
of
your
acceptance
to
our
next
series
of
classes
.
Our
committee
was
impressed
with
your
writing
sample
.
Here
i s
a
l i t t l e
about
me
:
1
have
been
a
teacher
at
GCSW
since
i t
started
.
Additionally
,
I
have
written
eight
film
scripts
,
including
An
Incredible
Summer
and
Toast
of
the
Town
,
both
of
which
won
National
Writers
’
Groups
awards
.
Please
f i l l
out
the
attached
New
Student
Information
form
and
return
i t
to
me
either
via
e
-
or
in
person
at
the
Green
City
Foundation
for
the
Arts
by
January
1
.
I
look
forward
to
seeing
you
for
our
f i r s t
class
on
January
10
.
Please
pay
attention
to
your
inbox
for
your
f i r s t
assignment
,
which
will
be
due
by
our
f i r s t
class
meeting
.
Thank
you
,
Joshua
Hartzog
130
184
.
What
is
indicated
about
Mr
.
Hartzog
?
(
A
)
He
heads
the
application
committee
.
(
B
)
He
has
taught
at
GCSW
for
25
years
.
(
C
)
Eight
of
his
screenplays
have
won
awards
.
(
D
)
Three
of
his
screenplays
take
place
in
Green
City
.
181
.
According
to
the
Web
page
,
what
is
true
regarding
the
series
of
screenwriting
classes
?
(
A
)
Morning
classes
are
available
.
(
B
)
The
deadline
to
apply
is
January
10
.
(
C
)
Class
sizes
are
limited
to
ten
students
.
(
D
)
Classes
are
held
every
weekday
night
.
185
.
What
is
Mr
.
Hampton
asked
to
do
?
(
A
)
Complete
an
attached
form
(
B
)
Send
contact
information
(
C
)
Apply
for
financial
aid
(
D
)
Send
a
sample
script
182
.
What
must
be
included
with
the
application
?
(
A
)
A
deposit
on
the
tuition
fee
(
B
)
A
brief
personal
history
(
C
)
A
proof
of
residency
form
(
D
)
Two
published
screenplays
H
m
What
is
the
purpose
of
Mr
.
Hartzog
’
s
e
-
?
(
A
)
To
explain
his
numerous
awards
(
B
)
To
outline
the
first
class
assignment
(
C
)
To
encourage
a
fellow
writer
to
apply
(
D
)
To
respond
to
a
student
’
s
application
183
.
IA
4
*
GO
ON
TO
THE
NEXT
PAGE
TEST
4
131
Questions
186
-
190
refer
to
the
following
e
-
,
review
,
and
event
schedule
.
*
E
-
*
i
Jane
McNally
<
jmcnally
@
aap
.
org
.
ie
>
To
:
Yoko
Nara
<
ynara
@
insleyhotel
.
com
.
ie
>
From
:
Date
:
Subject
:
3
February
Vouchers
Hi
,
Ms
.
McNally
.
The
water
heater
servicing
the
kitchen
at
the
hotel
is
broken
.
We
cannot
serve
meals
because
there
is
no
hot
water
for
washing
pots
and
dishes
.
Technicians
are
diligently
working
on
this
issue
.
I
am
offering
vouchers
to
all
guests
that
can
be
used
for
breakfast
or
lunch
at
Sarah
’
s
Cafe
next
door
.
If
there
is
no
resolution
by
tomorrow
,
the
evening
’
s
dinner
will
be
moved
to
Maury
’
s
Restaurant
.
I
have
already
discussed
this
with
owner
Maury
Roebling
,
and
he
is
preparing
to
welcome
your
professional
group
.
Please
accept
my
apologies
for
any
inconvenience
.
Thank
you
,
Yoko
Nara
A
“
The
place
was
charmingT
I
enjoyed
a
soup
and
sandwich
special
at
Sarah
’
s
Cafe
this
afternoon
because
I
received
a
voucher
from
my
hotel
.
I
arrived
just
at
noon
and
had
to
wait
almost
25
minutes
for
a
table
.
I
would
recommend
visiting
at
a
less
busy
time
because
the
cafe
is
relatively
small
.
Other
than
that
,
even
if
my
meal
had
not
been
free
,
I
would
still
recommend
the
cafe
.
The
atmosphere
is
warm
and
inviting
and
their
homemade
soup
is
delicious
.
-
Stefan
Nichols
,
3
February
i
v
132
https
:
/
/
www
.
app
.
org
.
ie
/
annualmeeting
/
schedule
<
1
>
Association
of
Accounting
Professionals
Annual
meeting
-
Scheduled
events
Friday
,
4
February
Guest
speaker
5
:
30
P
.
M
.
,
Room
213
,
Insley
Hotel
Mr
.
Ian
Bagley
,
chief
financial
officer
at
Colford
International
,
will
discuss
“
Old
Concerns
and
Current
Trends
in
the
Accounting
Profession
.
”
Networking
dinner
7
:
00
P
.
M
.
Maury
’
s
Restaurant
Enjoy
a
gourmet
dinner
and
relax
with
your
colleagues
at
this
popular
eatery
.
Saturday
,
5
February
H
m
iA
Job
Fair
11
:
00
A
.
M
.
to
5
:
00
P
.
M
.
Looking
for
a
new
opportunity
?
The
job
fair
is
for
you
.
Meet
with
representatives
from
companies
around
the
region
.
Bring
copies
of
your
resume
.
H
4
*
Tour
of
Dublin
1
:
00
P
.
M
.
to
4
:
00
P
.
M
.
Visit
some
interesting
sites
in
our
host
city
.
Wear
comfortable
shoes
,
as
tour
participants
will
cover
approximately
two
miles
.
186
.
Who
most
likely
is
Ms
.
McNally
?
(
A
)
A
receptionist
(
B
)
A
banquet
chef
(
C
)
An
event
organizer
(
D
)
A
cafe
owner
189
.
What
does
the
event
schedule
indicate
?
(
A
)
Tour
participants
will
travel
on
foot
.
(
B
)
Entertainment
will
be
provided
in
the
lobby
.
(
C
)
Attendees
must
register
for
the
job
fair
.
(
D
)
All
activities
take
place
in
the
afternoon
.
187
.
What
problem
is
described
in
the
e
-
?
(
A
)
An
event
has
been
canceled
.
(
B
)
A
hotel
is
closing
.
(
C
)
A
repair
bill
was
not
paid
on
time
.
(
D
)
An
industrial
appliance
is
not
working
.
190
.
What
is
suggested
about
the
networking
dinner
?
(
A
)
It
will
feature
a
talk
by
Mr
.
Bagley
.
(
B
)
It
had
to
be
postponed
to
a
later
time
.
(
C
)
It
is
intended
for
accounting
students
.
(
D
)
It
was
moved
from
its
original
location
.
188
.
What
can
be
concluded
about
Mr
.
Nichols
?
(
A
)
He
did
not
enjoy
a
meal
.
He
arrived
25
minutes
late
for
a
luncheon
.
He
is
a
guest
at
the
Insley
Hotel
.
He
is
a
frequent
customer
at
a
restaurant
.
(
B
)
(
C
)
(
D
)
GO
ON
TO
THE
NEXT
PAGE
TEST
4
133
Questions
191
-
195
refer
to
the
following
Web
page
,
e
-
,
and
form
.
)
®
(
http
:
/
/
www
.
antiziointernational
.
com
Contact
Us
About
Us
Our
Products
Home
ANTIZIO
International
Antizio
International
is
a
leading
provider
of
designer
ceramic
,
porcelain
,
and
stone
tile
.
Our
products
are
suitable
for
both
commercial
and
residential
projects
,
and
our
mission
is
to
be
the
best
quality
supplier
in
the
region
!
When
you
partner
with
Antizio
International
,
you
have
access
to
the
most
respected
brands
in
the
industry
.
See
our
Products
page
for
a
list
of
our
suppliers
from
all
over
the
world
.
This
month
’
s
special
:
Ventana
brand
tiles
“
Brittany
”
series
ceramic
tiles
—
Country
red
,
violet
,
pink
(
15
percent
off
)
Taupe
,
tan
,
soft
green
(
20
percent
off
)
Sale
prices
valid
March
1
-
15
Purchasing
agents
TO
:
Antizio
International
FROM
:
March
24
DATE
:
Inventory
update
SUBJECT
:
A
Effective
April
1
,
the
following
products
will
be
discontinued
.
Manufacturer
Product
line
“
Valentina
”
-
all
colors
(
entire
line
)
“
Brittany
’
-
country
red
,
violet
,
taupe
Ventana
“
Solidstone
’
-
all
colors
“
Elementa
’
-
black
,
gray
Medoro
Orders
for
these
products
cannot
be
accepted
after
April
1
.
Return
of
these
products
cannot
be
accepted
after
May
1
.
134
ANTIZIO
International
~
~
Merchandise
Return
—
Please
review
our
return
policy
before
submitting
this
form
.
Returns
must
be
made
within
60
days
of
purchase
and
must
be
in
original
,
unused
condition
.
May
12
William
Lin
,
WKL
Contractors
,
Inc
.
Return
date
:
Customer
name
:
Original
invoice
date
:
Item
name
:
March
20
Medoro
brand
-
"
Elemen
+
a
"
+
ile
pray
20
boxes
Color
:
H
Price
/
box
:
^
70
Actual
color
does
no
+
ma
+
ch
ca
+
alo
^
image
Form
of
return
requested
:
[
X
]
Refund
Q
Store
credit
Quantity
:
Reason
for
return
:
m
in
H
4
*
191
.
In
what
industry
does
Antizio
International
do
business
?
(
A
)
Building
materials
(
B
)
Commercial
advertising
(
C
)
Computer
manufacturing
(
D
)
Fashion
design
194
.
Why
is
Mr
.
Lin
returning
merchandise
?
(
A
)
He
purchased
more
of
the
product
than
he
needed
.
(
B
)
He
is
not
pleased
with
the
color
of
the
product
.
(
C
)
The
product
sent
to
him
was
the
wrong
size
.
(
D
)
The
product
was
damaged
during
shipping
.
192
.
What
advantage
does
Antizio
International
offer
to
clients
?
(
A
)
Its
employees
are
bilingual
.
(
B
)
Its
products
have
a
good
reputation
.
(
C
)
Its
delivery
fees
are
waived
for
frequent
customers
.
(
D
)
Its
payment
plans
are
flexible
.
195
.
Why
will
Mr
.
Lin
’
s
refund
request
most
likely
be
rejected
?
(
A
)
He
bought
an
item
that
was
custom
designed
.
(
B
)
He
failed
to
include
proof
of
purchase
.
(
C
)
He
returned
a
product
after
a
deadline
had
expired
.
(
D
)
He
forgot
to
ask
for
a
return
authorization
number
.
193
.
What
color
of
the
Brittany
product
line
can
be
ordered
after
April
1
?
(
A
)
Country
red
(
B
)
Violet
(
C
)
Taupe
(
D
)
Soft
green
GO
ON
TO
THE
NEXT
PAGE
TEST
4
135
Questions
196
-
200
refer
to
the
following
e
-
mails
and
schedule
.
*
E
-
*
All
Staff
To
:
Ronald
Garrison
From
:
Date
:
Subject
:
April
20
Update
Dear
Colleagues
,
It
’
s
an
exciting
time
here
at
Zikomo
Solutions
,
and
we
have
a
lot
to
celebrate
!
Our
company
has
shown
tremendous
growth
over
the
past
year
.
Just
last
month
we
exceeded
our
goals
and
conducted
25
customer
service
workshops
for
18
different
companies
in
the
greater
Groton
area
.
In
response
to
our
growth
,
we
have
added
three
new
workshop
presenters
with
significant
customer
service
experience
in
their
respective
industries
.
Lisa
Okoro
will
focus
on
the
telemarketing
industry
.
Caleb
Patel
will
train
those
in
fields
related
to
medicine
.
And
Alan
Gorospe
will
specialize
mainly
in
customer
service
for
the
technology
industry
.
They
will
begin
giving
workshops
during
the
first
or
second
week
of
May
.
Please
join
me
in
welcoming
these
professionals
to
the
Zikomo
family
.
Ronald
Garrison
CEO
,
Zikomo
Solutions
'
Zikomo
Solutions
Tentative
training
schedule
Week
of
May
2
Course
Name
Course
Length
Date
Trainer
Location
Telephone
Skills
Half
Day
Lisa
Okoro
Zikomo
,
Groton
May
2
Customer
Service
in
a
Digital
World
Full
Day
May
3
Alan
Gorospe
Zikomo
,
Groton
Patient
Relations
for
Hospital
Professionals
Full
Day
May
4
To
Be
Determined
Fitzer
Medical
Group
,
West
Groton
Turn
Tech
Problems
into
Marketing
Opportunities
Half
Day
May
5
Alan
Gorospe
Callipher
Technologies
,
Fayetteville
136
"
E
-
*
Ronald
Garrison
<
rgaiTison
@
zikomosolutions
.
net
>
To
:
Jana
Snyder
<
jsnyder
@
snyder
.
com
>
From
:
Date
:
Subject
:
May
8
Recent
workshops
Dear
Mr
.
Garrison
,
Several
of
my
employees
from
Snyder
Goods
attended
Zikomo
training
sessions
on
May
2
and
3
.
I
wanted
to
provide
feedback
and
ask
a
question
.
I
think
the
half
-
day
session
could
be
extended
to
a
full
day
,
considering
the
interesting
topic
and
skill
of
the
excellent
presenter
.
Conversely
,
the
full
day
,
while
interesting
,
would
be
better
condensed
into
a
half
day
.
Additionally
,
could
you
provide
more
parking
options
?
Spaces
for
participants
were
full
,
and
a
number
of
our
Snyder
Goods
employees
had
to
park
in
an
expensive
paid
lot
.
H
m
in
H
Sincerely
,
Jana
Snyder
Snyder
Goods
196
.
What
is
the
purpose
of
the
first
e
-
?
(
A
)
To
announce
the
hiring
of
new
staff
members
(
B
)
To
invite
employees
to
a
celebration
(
C
)
To
outline
a
plan
for
a
company
’
s
growth
(
D
)
To
recognize
high
-
performing
employees
199
.
Who
is
most
qualified
to
lead
the
workshop
on
May
4
?
(
A
)
Mr
.
Garrison
(
B
)
Ms
.
Okoro
(
C
)
Mr
.
Patel
(
D
)
Mr
.
Gorospe
200
.
What
does
Ms
.
Snyder
suggest
about
her
employees
’
training
experience
?
(
A
)
The
parking
options
were
convenient
.
(
B
)
The
May
2
session
was
too
short
.
(
C
)
The
topics
were
not
interesting
.
(
D
)
The
trainer
arrived
late
.
197
.
In
what
area
does
Zikomo
Solutions
specialize
?
(
A
)
Computer
manufacturing
(
B
)
Accounting
(
C
)
Transportation
(
D
)
Customer
service
198
.
What
does
the
schedule
indicate
about
the
workshops
?
(
A
)
Several
are
held
on
the
same
day
.
(
B
)
Some
are
held
at
Zikomo
’
s
office
.
(
C
)
They
typically
last
a
full
day
.
(
D
)
They
are
usually
filled
to
capacity
.
Stop
!
This
is
the
end
of
the
test
.
If
you
finish
before
time
is
called
,
you
may
go
back
to
Parts
5
,
6
,
and
7
and
check
your
work
.
TEST
4
137